-
Customer Reviewschevron_right
-
Deliverychevron_right
$9.90 Flat Rate Shipping Australia Wide | FREE SHIPPING for all orders over $100*
Delivery Information
This item is shipped from our warehouse by Australia Post and will be delivered in 2 – 10 business days of receiving your order. Over 99% of orders are dispatched within 2 business days of the order being placed. Please note due to the current Covid-19 situation dispatch times are now between 4-7 business days as we have implemented new procedures to ensure social distancing and increased hygiene practices in accordance with government recommendations.
*Free standard e-parcel shipping over $100 within Australia. Excludes bulk commercial orders.Delivery Rates
Our standard delivery rate is $9.90 anywhere in Australia, no matter how big or small your order is or how central or remote your address is.
*Excludes gift card purchases or bulk/commercial orders.Express Couriers
Please note due to the current Covid-19 situation transit times may have increased due to new procedures implemented by couriers with deliveryCouriers Please:
We offer an express courier delivery service to majority of Australian metro locations from only $14.95. Delivery to majority of metropolitan cities is between 1-2 business days.
Go Logistics Metro Sydney:
We offer a Sydney express delivery service to all postal addresses in the Sydney Metropolitan area at checkout from only $14.95.
All parcels with these services will be delivered within 2 business days.Express Post
We also offer an express post delivery service to all addresses in Australia. Prices start from $14.95 and depend on your order composition and location. Delivery prices are quoted at the checkout.
All parcels with this service will be delivered within 3 business days.New Zealand Delivery
We offer a courier service with DHL to New Zealand. Prices start from $19.95 and depend on your order composition and location. Delivery price are quoted at checkout.For more information please read our Delivery Information page.
-
30 Day Money Backchevron_right
Have You Changed Your Mind?
Maybe you've received a product from us and it isn't damaged, but you've changed your mind and don't wish to keep it. If that's the case, simply send it back to us unused, in its original packaging and within 30 days. In these instances, the customer will bear the expense of returning the items to us. Once items are received and inspected, an exchange or refund may be granted.
Simply follow these 3 steps:
Step 1:Contact Everten to Request a Return and discuss your return options.
Phone : 1300 394 833 or Email : [email protected]
We have a flat rate pre-paid $15.95 return option available to you with Australia Post.
Step 2:Package unused items in original packaging, be sure to include the following information:
-The order number
- The reason for the return
- Your day time phone number
- Address : Everten Returns
Unit 4, Building 1
9-15 Gundah Rd
Mount Kuring-gai NSW 2080
Step 3:Visit your nearest Australia Post outlet to send the parcel. If you purchased the pre-paid postage label from us remember to stick this on the box before handing over to Australia Post. When you hand over the parcel with this pre-paid label you will have nothing further to pay.
Once received you will be contacted in regards to your request. A staff member will be required to contact you to arrange a refund if the store is unable to replace or exchange the goods returned. We can process the refund by either reimbursing your credit card, paypal account, or transfer money into your bank account. -
Warrantychevron_right
All products sold by Everten come with full product warranties. If you believe an item to be faulty please contact Customer Service immediately by emailing [email protected] or calling 1300 394 833 to arrange an assessment. Everten has a dedicated Claims Manager to assist you.
